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How to Resolve a Complaint (A-Z)
A - C
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D -
F |
G
- M |
N - R |
S -
Z |
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Select one of
these topics from
N through
R:
(To learn more about the issues below, choose the subject in
the left column and a pop-up screen will appear. Click on the square in upper right hand corner of
the pop-up screen to enlarge
it and click on the X to return to same issue.) |
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How to Resolve a Complaint (A-Z)
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How to Address Your Issue
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Naval Discharge Review Board (NDRB) |
NDRB is designated to make final
determinations as to whether discharges of former members of the Navy and
Marine Corps were proper, just, and equitable under reasonable standards of
naval law and discipline and to make changes, if warranted |
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Navy Civilian
Employee Appeals of Disciplinary Action
 |
Depending on the nature of the issue, several appeal
processes are available to appeal an outcome of an investigation. |
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Negotiated Grievance Procedure (Bargaining Unit Members) |
Bargaining Unit Members who are considering filing a complaint should review
the collective bargaining agreement and speak to the bargaining unit
representative at your command. |
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Nepotism

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Report allegations to the chain of command or the local IG. |
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Non-Judicial Punishment (NJP)

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Contact the Legal Officer or
Staff Judge Advocate for advice. |
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Ombudsman
 |
Information and Referral Specialists who help command family
members gain the assistance they need. |
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Office
of Special Counsel
 |
The office responsible for
safeguarding the Merit System by protecting federal employees and applicants
from prohibited personnel practices (PPPs), especially reprisal for
whistleblowing and violations that fall under the Hatch Act. |
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Page 2 Explanation
 |
NAVPERS
1070/602 (referred to as the Page 2) is used for both officer and enlisted members.
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Paternity

|
Discuss issues involving paternity with your legal assistance
officer. |
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Payroll Allowances/Entitlements (Military Members)
 |
Contact your command payroll office. |
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Payroll Allowances/Entitlements (Navy Civilian Employees)
No Q & A
 |
Contact the office employee assigned to address pay
issues to obtain information and Points of Contact at the servicing pay
office. |
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Performance Evaluations
(Military Members) |
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Performance Evaluations (Navy civilian employees)
 |
Submit disagreements concerning
performance evaluations to your immediate
supervisor, second level supervisor, or the Human Resource Office that services
your organization. |
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Performance
Problems of Co-workers
(No Q&A page)
 |
Submit complaints to the employee's immediate or second
level supervisor. |
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Personal Property Complaints

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Report complaints concerning household good shipments to
the Personal Property Hotline #1-800-444-7789. |
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Personnel Assignments,
Review of |
See
Flag Review of Personnel Assignments. |
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Political Activities,
Improper
(DoD
Civilians)

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Report violations to the Office of Special Counsel (OSC). |
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Political Activities, Improper
(Military Members)
 |
Report violations to the local IG. |
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Political Activities
(Use of Military Installations)
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Report violations to the local IG. |
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Pornography (Viewing adult pornography
on government computers) (No Q & A page) |
Viewing adult pornography on government computers is considered
misuse of
government property. Report violations to the command first then the
local IG if no action is taken. |
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Pornography (Viewing child
pornography on government computers)
(No Q
&
A
page) |
Viewing child pornography on government computers is criminal misconduct and
should be reported to the Naval Criminal Investigative Service. |
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Post-Government Employment
|
Contact the local IG. |
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Post-Retirement Employment |
Contact the local IG. |
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Pregnancy (Military
Members)
(No Q & A page)
 |
Navy Policy found in
SECNAVINST 1000.10A, Department of the Navy Policy on Pregnancy. |
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Prisoners, Treatment or Release of
 |
Contact the legal office or Staff Judge Advocate with
questions or concerns. |
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Privacy Act Violations

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Questions or complaints regarding the "Privacy Act" should be
submitted to the SECNAV/CNO Privacy Act office by e-mail
don.privacy.fct@navy.mil
You may find additional information regarding the DoN
Policy on the "Privacy Act" and Navy points of contact by accessing the
following website:
http://dpclo.defense.gov/privacy/contact.html |
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Procurement Fraud Issues

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Report allegations of procurement fraud to your local IG, NCIS, DoD Hotline,
DCIS, or the Naval Inspector General. |
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Product Substitution |
Call your local NCIS office or the
NCIS Fraud Hotline number at 1-800-264-6485 to report any suspicious activity. |
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Prohibited Personnel Practices
(Appropriated
Fund Navy Civilian Employees)
 |
Appropriated Fund employees who wish to
report Prohibited Personnel Practices should contact the
Merit System Protection
Board (MSPB) or the
Office of Special Counsel (OSC).(use
back arrow to return)
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Public Office for Private Gain
 |
Report minor incidents
to the chain of command. Report more serious
offenses to the local IG. |
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Purchase Card,
Government (Misuse of) |
- Report minor abuse to the chain of command. - Report significant
abuse to the local IG. |
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Reenlistment
(RE) Codes

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Requests for a change to a Navy reenlistment code must be submitted
first to the Bureau of Naval Personnel (PERS-254).
Following a response from BUPERS and depending on how long you have been discharged from the Naval
service, submit a request to change the RE code by writing
to the
Board for Correction of Naval Records.
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Recruiter Misconduct
(No Q & A page)

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Contact the Naval Recruiting Command IG at
Hotline #:1-888-247-9321
to report recruiter misconduct or the Chief of Naval Personnel IG at
Hotline #: 1-877-414-5357. |
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Remains, Disposition of |
See
Disposition of Remains on this website |
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Reprisal
(DoD Contractors)
 |
File reprisal complaints with the Department of the Defense
Inspector General. |
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Reprisal
(Military Members Whistleblower Protection)

|
File complaints with one of the following:
- Department of Defense IG
-Toll Free #
1-800-424-9098, or the
- Naval Inspector General - Toll Free #1-800-522-3451
- Any Department of the Navy Inspector General
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Reprisal
(Navy Civilian Employees Whistleblower Protection)
 |
File complaints with the Office of Special Counsel
- Toll Free #1-800- 872-9855
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Reprisal
(Non-appropriated Fund
Employees)
 |
File complaints directly with DoD IG. |
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Request Mast
 |
Submit the Request Chit through the chain of command to the Commanding
Officer. |
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Request for Records (Medical, Personnel, Case files)

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See explanation of how to
request records by clicking on link to the left. |
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Reserve Assignment Matters

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Address the issue with your chain of command. |
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Reserve Pay Issues
(No Q & A) |
Contact the Reserve Pay Assistance Team (RPAT), the liaison between the
reservist, DFAS, NRPC, and PSDs. Monday - Friday, 7:00 a.m. to 4:30
p.m. CST call 1-877-4-RES-PAY (1-877-473-7729) |
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Retired Military Members
Post-Retirement Federal Employment
 |
For
assistance with military retired affairs, to include disability, death
gratuities, survival benefit plans, you may contact
Shift Colors by calling (901) 874-3154 or by
e-mail. |